Glam House Hair Salon in Cypress, Texas

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• Shannon DeMarco

  Posted Feb, 09 2020

  DO NOT GO HERE!!! Liz who did my hair was over 30 minutes late. I tell her that my past stylist overlapped my roots causing damaged
  She starts to color my roots, just slapping it on in a hurry. Doing the back of my hair first, no one has ever done that. Then her next client comes in. Starts my front, runs out of color. Rushing to get more, starts mixing it. Puts it on my head, starts burning, only on the part. She tells me that it is normal, I tell her only on the one side with the new color. She checks it, says its not quite done. A couple minutes later she checks it again, tells a girl to wash it. I tell her I want to make sure it has been on enough. The shampoo & conditioner they use makes my hair feels crunchy. Asking if I want a cut & blow dry. Letting this woman touch my hair more, not going to happen. I get home, it was so light, you could still see the grey, I have dark hair. I call her tell her what she did to my hair & I want my money back & she said ok. She said she would put it in a envelope at the front for Monday, I come in on my lunch. No envelope, call her Tuesday. Says she is not giving me my money back & will re do my roots. I tell her there is NO WAY she will touch my hair. Very unprofessional, I don't usually leave comments on business's but this was one of the worse experiences I have had at a hair salon.....
• Shannon DeMarco

  Posted Feb, 09 2020

  DO NOT GO HERE!!! Liz who did my hair was over 30 minutes late. I tell her that my past stylist overlapped my roots causing damaged
  She starts to color my roots, just slapping it on in a hurry. Doing the back of my hair first, no one has ever done that. Then her next client comes in. Starts my front, runs out of color. Rushing to get more, starts mixing it. Puts it on my head, starts burning, only on the part. She tells me that it is normal, I tell her only on the one side with the new color. She checks it, says its not quite done. A couple minutes later she checks it again, tells a girl to wash it. I tell her I want to make sure it has been on enough. The shampoo & conditioner they use makes my hair feels crunchy. Asking if I want a cut & blow dry. Letting this woman touch my hair more, not going to happen. I get home, it was so light, you could still see the grey, I have dark hair. I call her tell her what she did to my hair & I want my money back & she said ok. She said she would put it in a envelope at the front for Monday, I come in on my lunch. No envelope, call her Tuesday. Says she is not giving me my money back & will re do my roots. I tell her there is NO WAY she will touch my hair. Very unprofessional, I don't usually leave comments on business's but this was one of the worse experiences I have had at a hair salon.....

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